This is the privacy statement of Evolve Financial Services. In this document, “we” or “us” refer to Evolve Financial Services.
EFS is an authorised financial services provider with FSP number 45303. Our office is at 51 Shannon Road, Krugersdorp.
This is a statement to tell you our policy about all information that we record about you and how this information is used and disclosed. It covers both information that could identify you and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be disclosed to any third party except as provided in this policy and our terms and conditions. Our policy is both specific and strict. It complies with the South African law [and with the laws of all jurisdictions of which we are aware]. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.
Except as set out below and in this policy, we do not share, or sell, or disclose to any other third party, any personally identifiable information collected at this site. However, we may contact you ourselves to market new products, or inform you of possible changes you can make to your existing products.
Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:
1.Business and personal information
This includes basic identification and contact information, such as your name, identification number and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as a visitor on our website. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
This information is used:
- to provide you with the services which you request; for this reason your information will be disclosed to our employees in order to do their job.
- for verifying your identity for security purposes;
- when given consent, for marketing our services and products; or inform you of possible changes you can make to your existing products.
- when given permission, shared with authorised financial service providers and affiliates for the purpose of offering you with worthy financial advice, a product or service. Affiliates will also treat your information as confidential.
- information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
- Your IP address is being recorded for your own security.
We keep information, which forms part of our business record for any timeframe decided by us.
When we obtain information from you specifically to enable you to receive a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
- Your domain name and e-mail address
This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
- to correspond with you or deal with you as you expect;
- in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
- to send you news or promotional messages about the services to which you have signed up;
- to tell you about other of our services or services of sister web sites and or affiliates.
- A website visitor can opt out of news or promotional messages at any time they please.
- Website usage information
- Note on padlock symbols and other trust marks
Many companies offer certification and an icon or other small graphic to prove to site visitors that the site is safe. Some certify to a high level of safety. Others are more concerned to take our money than to provide a useful service. We do not handle information about your credit card so do not subscribe to any such service.
- Third party content
Our web site is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our web site, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think, your complaint is vexatious or without any basis, we shall not correspond with you about it.
- Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: website-training.co.za
Your current state: No consent given. Manage your consent.
What are cookies ?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
Cookie that keeps track of which cookies you approved.
Cookie that keeps track of which cookies you approved.
These cookies help us keep you logged in to our site.
These cookies help us keep you logged in to our site.
How can I control the cookie preferences ?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
- Sending a message to our support system
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organisation. We do not keep any personally identifiable information associated with your message, such as your name or email address.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
- Marketing information
With your permission we pass your information to selected affiliates whom we consider may provide services or products you would find useful. You may opt out of this service at any time when contacted.
- Affiliate information
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and our affiliates will also treat it as such. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners; or to provide you with worthy financial advice, if given consent.
- Personal Password
We require the use of a username and password chosen and set up by yourself to gain access to our services and system. It is your responsibility to keep these details safe. We take no accountability whatsoever if someone use these details to log into your account and gain access to our systems.
- Use of site by children
We do not market to children. If you are under 18, you may use our site only with consent from a parent or guardian.
- Disclosure to Government and their agencies
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
- Compliance with the law
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
- Review or update personally identifiable information
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. You can also contact us if you wish to remove personally identifiable information from our website. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
- Data may be “processed” outside South Africa
Our web site is hosted in South Africa. We may also use outsourced services in countries outside South Africa from time to time in other aspects of our business but only in countries with the same level of data protection as is required in South Africa. Accordingly data obtained within South Africa may be “processed” outside South Africa and data obtained in any other country may be processed within or outside that country.
- Updates to this Policy
Evolve Financial Services may update this policy at any time it pleases. The most recent version will always replace and supersede previous versions.